FAQs
Q: What is the Injectafer Savings Program?
A: The Injectafer Savings Program helps commercially insured patients being treated with Injectafer with their prescription out of pocket responsibility. Cash-paying patients, uninsured patients and patients enrolled in Medicare, Medicaid or any other federal health care program are not eligible.
Q: Is the Injectafer Savings Program only valid on Injectafer prescriptions?
A: Yes, the program can only be used towards your prescription out of pocket responsibility for the Injectafer medication.
Q: How much can I save?
A: Depending on insurance coverage, eligible insured patients may pay no more than $50 per dose for two courses of treatment per 12-month period and up to a maximum savings limit of $500 per dose, a $1,000 program limit per course of treatment. Check with your pharmacist or healthcare provider for your copay discount. Patient out-of-pocket expense may vary.
Q: Am I eligible to participate?
A: Eligible patients are 1 year or older and have commercial insurance. Cash-paying patients, uninsured patients and patients with drug coverage under any federally funded healthcare program, including, but not limited to, Medicare, Medicaid, and TRICARE, or other state funded programs, (collectively “FHCP") are not eligible to participate.
Q: What is a typical course of treatment?
A: According to the manufacturer, a single course of treatment with Injectafer is two doses at least 7 days apart. Please consult your health care provider regarding this matter.
Q: Will I get help on each dose of Injectafer?
A: Depending on insurance coverage, eligible insured patients may pay no more than $50 for Injectafer, up to a maximum savings limit of $500 per dose, a $1,000 program limit per course of treatment. Check with your pharmacist or healthcare provider for your copay discount. Patient out-of-pocket expense may vary. This offer is valid for 2 courses, or 4 doses of the 750mg dose.
Q: Is there a cap on the help the program will provide me?
A: This offer is valid for 2 courses or 4 doses of the 750mg dose of the Injectafer. The program will provide up to a maximum of $1,000 per course of treatment.
Q: If my health care provider recommends additional therapy, can I still use the program?
A: Yes, if your health care provider recommends additional treatment with Injectafer, the program will help cover your prescription out of pocket responsibility. This offer is valid for 2 courses, or 4 doses of the 750mg dose.
Q: How does the Injectafer Savings Program work?
A: Interested patients can visit the website and enroll into the program, and/or the HCP can enroll the patient on their behalf. If you are eligible, an Injectafer Savings Program virtual debit card number will be issued to you. Once you receive the virtual card information, you may present this to your healthcare provider. The Savings Program requires that once you receive each dose, an Explanation of Benefits (EOB) or itemized statement from your healthcare provider be sent in to the program via fax 1-888-257-4673, mailed to: Injectafer Savings Program 100 Passaic Ave., Suite 245, Fairfield, NJ 07004 or uploaded to the Injectafercopay.com website via the upload tool. Once this information is received, the claims department will load funds to the virtual card within 2 business days.
Q: Do I have to activate the card?
A: No, once you enroll in the program, your account will become active upon the eligibility check.
Q: Do I need to provide any proof of purchase?
A: Yes. After each dose, you and your physician will receive an explanation of benefits (EOB) form from your insurance provider. This document will need to be sent in to the program before any funds are loaded to your virtual debit card. You may fax the EOB to the dedicated Injectafer Savings Program fax line, 1-888-257-4673. This information may also be uploaded on the Injectafer Savings Program website, www.injectafercopay.com. You may also mail this information to the program at Injectafer Savings Program 100 Passaic Ave., Suite 245, Fairfield, NJ 07004.
Q: What happens if an EOB is not sent in?
A: The funds will not be available to you until this documentation is submitted.
Q: What happens if I lose my Savings Program information?
A: Please contact the help desk to obtain this information.
Q: Why do I need to provide my Social Security number?
A: Your Social Security number is used to verify that you are not participating in any federally funded programs such as Medicare, Medicaid, TriCare, etc. Federally funded patients are not eligible to participate in this program.
Q: Why must I provide my phone number?
A: Your phone number is used to verify your home address. Your phone number will not be used for telemarketing purposes. Also, the Savings Program may contact you with any questions regarding your account.
Q: What do I do if my physician’s office cannot process credit or debit card?
A: In situations when a dispensing entity does not accept debit or credit card payments, or if the facility does not wish to participate in the Program, the Program will provide reimbursement for the patient’s eligible out-of-pocket expense in accordance with the program via paper check upon receiving a receipt from the patient of their incurred out-of-pocket expense for Injectafer.
Q: Will my healthcare provider's office get a notification of my enrollment?
A: Yes, the healthcare provider's office will receive a fax notification of your enrollment.
Q: What if I received Injectafer before I enrolled into the Savings Program?
A: Patients can enroll up to 120 days after the Injectafer treatment and utilize a retroactive enrollment period for assistance on dates of service that took place prior to enrollment. In order to utilize this retroactive enrollment period, please make sure you have successfully enrolled.
